We are committed to helping all of our customers keeping their projects running, no matter what.
Should any questions, concerns or progress impediments come up during your implementation, immediate and in-depth support is available for all of our customers. We will do everything in our power to make sure that you can continue working.
Our standard support offering provides all customers with access to a global network of senior Hippo experts, who know the product inside and out and will resolve any issue in the most efficient and effective manner possible.
We also offer a more customized, continuous Premium support offering, which provides around-the-clock assistance to help customers get even more value out of their Hippo implementation. This can include a Technical Account Manager dedicated specifically to your project, offering suggestions, solutions and support on an ongoing basis.
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