It’s more than just software support and trouble tickets.
Open Source and Open Standards are part of Hippo’s DNA. As one of the early
pioneers of the Open Source movement, the Hippo team has built and cultivated a
community that fosters innovation and development of world-class software
solution. Built on open source standards, what began as a better way to develop
content management – is now the next generation of content delivery and audience
empowerment.
A Hippo Enterprise Subscription enables our customers to deploy the most
manageable, flexible and scalable web content platform their business requires.
| Hippo Community Edition | Hippo Enterprise Subscription | |
| Target Audience | Developers and technical professionals. The community version is free and intended for those who will be satisfied spending time and resources to solve issues independently. Good for trying out Hippo CMS to see if it meets your particular needs. | Businesses that are looking for guaranteed support and services. Corporations, non-profits and government organizations with enterprise needs. Professionals looking for advance notice of new features, and a quality assurance program to monitor your implementation. |
| Support Options | Hippo Community, or ad hoc support from Hippo’s Professional Services. | Commercial support with guaranteed SLA response times and 24/7/365 availability for critical production systems. |
| Upgrade Support | Notification of new features and upgrades through the Hippo Community. |
Advance notice of new features. |
|
Roadmap alignment |
Through community participation |
Yes |
| CMS Features | Contains all the core Hippo CMS features including multi lingual, multi channel, social, multi device, video management, digital asset managment, auto save, multi document editing, MsWord import, linkchecker, versioning, workflow, usermanagement, image editor, HTML5, facetted search, configuarable metadata, SEO, form editor, etc. | All core Hippo CMS features, certified Third Party Solutions, software for automatic upgrades, plus extra tools and configurations for enterprise environments |
| License | Apache 2.0 license | Commercial license with full source code access and IP indemnification. |
| Certified stack for OS, application server & database | Open source stack | Open source & commercial stack including Oracle, IBM, RedHat and Microsoft. |
| Support for Custom Certified stack | Available for purchase | |
| Extended End Of Life support | Available for purchase | |
|
Modifications to Code |
Yes | Yes |
|
Production ready builds with updates, back ports, security updates and patches |
Up to 2 minor releases back |
Yes |
| Customer portal |
Yes |
|
| Support on multi-server configurations (fail-over & clustering) | Yes | |
|
Certified Consulting Partners |
Yes | |
| Yes | ||
|
Availability |
On request | |
| Cost |
Free |
Request pricing |
A Hippo Enterprise Subscription is not just about resolving software issues – we’re here to help you succeed. So, in addition to support, Hippo also provides both training and consulting services.